Rochester Software Associates

Description

Rochester Software Associates (RSA) is the only company in the industry to provide transform , output management , and web to print software solutions to support digital production print workflows. For over 27 years, our enterprise customers have used RSA solutions to turn printing into productivity™, automating their print centers and seamlessly converging printing from the data center, in-plant, and distributed enterprise print environments.

Optional services include on-site consulting, workflow analysis, custom development, project management, and custom on-site training. RSA is one of the few print workflow software providers that offers the option of extending our products through custom development, scripting, and customized workflows. Our Discovery, Design, and Documentation process fully defines your requirements and creates a custom solution to match your unique situation. Our expertise spans Mainframe/Transactional Printing, Network Printing, Enterprise Print Management, and Web-to-print.

Be informed about the printing industry and our products. Read articles, case studies, and white papers, watch demos, presentations and webinars, or visit our customer forum.

RSA's Professional Services team works in conjunction with the Customer Service team to fully understand and document the requirements at the beginning of the process. They jointly bear the responsibility of ensuring that your implementation of our solutions succeeds. We want the solution to surpass your expectations. To make that happen, we ask a lot of questions early on, and then we produce very thorough documentation. When you engage with us, you'll have no doubt that the necessary due diligence has been done to ensure that the digital print workflow solution delivers exactly as promised.

Alan Wood is the Director of Service Operations and Information Technology at RSA. His primary responsibilities include management of implementation, support, training and IT. Alan has 20 years of experience managing a service organization including complex enterprise implementations with extensive experience in networking, network security, disaster recovery and system hardware.

Fact sheet

Company contacts

Products & services

Similar companies nearby