Russell's Telecom Solutions

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Description

RTS is an Avaya Authorized Business Partner. We provide and install the Avaya IP Office and IP Office/Partner suite of communications products. We support earlier versions of Avaya Communication Systems as well as new products. Avaya is a global leader in business communications systems with a legacy of reliability for over 100 years.

Russell’s Telecom Solutions (aka RTS) has more than 17 years of experience providing quality commercial telephone systems for the small and mid-size business market. We are an authorized Avaya Business Partner. Each of our professional and highly qualified staff averages over 30 years of experience and are here to provide individual personalized service. We can provide and install systems as well as provide maintenance for any size business.

Russell's Telecom Solutions, Inc. has been in the telecommunications business in the Metroplex since 1996. We are an authorized Avaya Business Partner serving customers in the Dallas-Ft Worth area, as well as the entire continental United States, Canada, and Puerto Rico. We provide outstanding customer service beginning with answering the telephone. 24 hour emergency service is available.

RTS specializes in the small/medium business market. Our main focus is sales, service, installation, and support of the Avaya IP Office, and IP Office Partner Edition. We sell, install, service, and support Nortel products. We interview our customers to determine needs and how best to give greater flexibility for control of call handling and managing the business with greater efficiency. We are proud of our customer retention-both local business customers as well as our national accounts.

12. Message On Hold The Messager MP3 is a state-of-the-art digital audio playback device designed to provide a continuous-play audio source for message-onhold, background music or any other audio application where high-quality audio playback is required. Messages are stored on non-volatile removable flash media cards called Message Mates, and are available in capacities from the base 64-minutes to well over 8-hours of storage. The Messager is capable of playback of MP3 files from 8Kbps all the way up to full CD-quality audio playback of 128Kbps/48KHz.

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