Russell Building and Remodeling

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LLC Serving New Haven & Fairfield Counties since 1986 [ Home ] [ What We Offer ] [ Contact Us ] [ Design Tools ] [ Protect Yourself ] [ Photo Gallery ] [ Links & Products ] [ Specials & Incentives ] [ License & Insurance ] [ Feedback ] "Personalized Service you just don't get from the Big Box Store" As a homeowner plans for a major remodeling job, it's important to go into the process as an educated consumer. We've all heard horror stories about homeowners being left in the lurch by a disreputable contractor. There are many things homeowners can do to protect their interest in a remodeling agreement. First and foremost, get the agreement -- every aspect of it -- in writing. If a contractor is unwilling to invest the time and energy into giving a homeowner a thorough estimate to which he or she can be held accountable, the homeowner should look for services elsewhere. The National Association of the Remodeling Industry recommends that a thorough contract should include: The contractor's name, address, telephone and Home Improvement Contractors registration number. -Details of what the contractor will and will not do -- such as protection of personal property surrounding the job site and daily cleanup or cleanup upon completion of the job. -The approximate start date and substantial completion dates. -Written notice of the homeowner's right to, without penalty, cancel a contract within three business days of signing it, provided it was solicited at some place other than the contractor's place of business or appropriate trade premises -- the homeowner's residence, for instance. This is your Right of Recision. -Clearly spelled-out financial terms, including the total price, payment schedule and any cancellation penalty. -Procedures for handling change orders during the course of the project. -A warranty covering materials and workmanship for a minimum of one year. The warranty must be identified as either "full" or "limited." If it is a "full warranty," faulty products must be repaired or replaced, or the homeowner's money returned. A "limited warranty" indicates that replacements and refunds of damaged products are limited in some regard. The name and address of the party who will honor the warranty (contractor, distributor or manufacturer) must be identified. Never sign an incomplete contract and always be sure to keep a copy of the final document, including signatures, for your records. Remember: If it is not in the contract, legally it doesn't exist. Change orders are routine on most remodeling jobs. In fact, it is rare that a project will proceed without any changes to the original contract. A change order is a written document detailing any requests to alter, change or remove any items found in the contract or project. Most change orders come with an added cost to the project total. There are three origins of change orders: You initiate one because you have changed your mind about the design or a specific product; the contractor recommends changing some aspect of the design; or a change is required because unexpected damage was found (termites, for example), or there is a code violation affecting the project.

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