S E K TelCom, Inc

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Is voice mail for you? Like the copy machine and the personal computer, voice mail has become essential to any modern business. Indeed, a voice mail system that is high-quality, well-designed, friendly and easy to use helps you and your employees always stay in touch accurately and efficiently with not only your customers and prospects, but also with each other. And not just during business hours, either, but every hour of every day of the year. That unanswered ring after hours isn ’t good enough any more — your customers and prospects expect to be able to communicate with you when it ’s convenient for them. Oh, and there ’s one more reason: your competitors either already have it, or will soon. Is VoiceWorks 16 for you? Several years ago, ESI created the original VoiceWorks voice mail system. It was amazingly affordable, easy to use, capable and connectable. Today, thousands of businesses across America depend upon it. Then, just when our competitors were catching their collective breath from trying to keep up, we decided it was time to move out in front again — and take VoiceWorks to the next generation. Still, rest assured that we designed and built VoiceWorks ’ successor to be true to its heritage: • It has the power of far more expensive systems. • It ’s very easy to install, maintain and use. • It connects with almost any business phone system. • It ’s based on ESI ’s proven voice mail technology, now entering its fourth generation. But we ’ve also doubled this new product ’s capacity for both handling and storing voice messages — and added a lot of really neat ideas while we were at it. VoiceWorks 16 is the result. Powerful voice mail From the basic to the awesome. VoiceWorks 16 comes in a compact case that easily interfaces with your phone system, yet holds tremendous voice mail power: • Amazing ease of use. We designed VoiceWorks 16 to work sensibly and simply, and even gave it friendly, spoken prompts. After all, you and your people have better things to do — like running your business — than trying to figure out yet another technological “advance. ” • Highest voice quality. Some systems make scratchy recordings. But VoiceWorks 16 “samples ” sound at an amazing 64 kilobits per second so you can clearly hear everything the phone line can carry. • Up to 1,000 mailboxes, for any combination of . . . — Individual user mailboxes. — Guest mailboxes. They ’re perfect for remote employees, such as traveling salespeople, without office extensions. — Informational mailboxes. These can provide detailed product or service information and/or answers to often-asked questions freeing your staff for other work. • Up to 10 cascade paging mailboxes. Leave a message in one, and it pages the first in a list of up to three people. If the first person doesn ’t respond within a programmed time, VoiceWorks 16 pages the next person in the list. This helps to guarantee the caller will get action. • Up to 10 question-and-answer mailboxes. Each asks a question and records the answer. These help you automate credit applications, questionnaires and other “phone forms.

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