Sabre Software Design, Inc.

Description

Customer Relationship Management Software (CRM) projects have a dismal success rate. Gartner Group suggests that less than 20% of implementations are actively in use a year later. Our experience has shown us that while most companies can successfully achieve a “rolodex” functionality on their own, achieving the loftier goals of true sales force automation and an effective customer management system requires documentation of a company’s actual current processes as a necessary starting point.

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