Shadow Mountain Tech

Description

Donald E. Lammers Doing business as Shadow Mountain Tech since 1990 954 Camp Eden Road, Golden, Colorado 80403 For additional contact information, please email Creating user assistance including paper and online documents, online help, wizards, and coaches. Programming including DLLs and other support programs for online help, user interface simulation, authorable wizards and coaches, software installation, and Web deployment. Developing for the Web including the Shadow Mountain Tech Web site. Developing for Microsoft Office in both Word Basic and VBA, including file conversion, a multi-file publication manager for Word, and jump analysis for WinHelp projects. Illustrating technical documents. Speaking two languages (English and Japanese). I am currently working for Xilinx in Boulder, Colorado, as a Staff Technical Writer. My latest projects include updating documentation for their product line and automating the conversion of RTF files created for WinHelp using RoboHelp to properly tagged Framemaker files that can be compiled for use on the PC and Unix workstations using Bristol HyperHelp. I have been contracting for the HP Home Imaging Division (digital photography) since its inception in 1995, designing and creating their online help systems. I have also done projects for the HP Greeley Hard Copy Division (Scanners) and for the Colorado Personal Storage Solutions division (CD-Writer) in the past few years. My latest projects for HP include DLLs that are being shipped with HP products and an authorable troubleshooting wizard for the CD-Writer Plus family of products. Past projects include award-winning documentation and online help, user interface simulations, and a Visual Basic based coach for the PrecisionScan Pro software. I was a technician, national field service manager, and documentation manager for Strand Lighting, which makes computer-based lighting control systems and dimmers for Theatre and Television (Los Angeles, London, and Kirkaldy). I still outsource some Strand Lighting user documents, working with engineers in Los Angeles and Kirkaldy. Work for strand has included online help and hardcopy user and technical manuals, including illustrations and custom keycap fonts. I worked on documentation for the Customer Insight Company, HP Loveland Instrument Division, and others while contracting for Technical Communications Services between 1989 and 1990. When TCS closed in 1990 I continued working for these clients as Shadow Mountain Tech. I implemented a proprietary Visual Basic database application for Riteline Systems (called Process Based Management System) for tracking projects based on current process status. This program used CodeBasic for the database interface, and R&R Report Writer and Calendar Creator for output. Because of previous experience, I understand what technical personnel and end users need. I also understand electronics and programming, and can communicate with programmers and engineers to find out how your products work and how they can best be explained to your users. American School in Japan, Tokyo, Japan: high school.

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