Shipp Consulting

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Shipp Consulting is dedicated to helping small businesses achieve profitability and growth through improved leadership, planning, and operational excellence. Jon Shipp’s career has centered around building businesses, facilitating change management, providing executive coaching, and serving as a confidential advisor to CEOs. You can trust Shipp Consulting to provide you with quality support and tools to help you and your business to prosper.

Are you frustrated that all of your employees seem to be working hard, but the profits just are not there? Customer and product profitability analysis may be your answer. Which of your good revenue customers are actually costing you money? Are you shipping money to customers with some of your products and services? A detailed and thorough customer and product profitability analysis can help your company reap the rewards you deserve for your hard work.

As a service provider I look at both the financial and the emotional return I receive from working with my clients. I sometimes choose to do work that gives me an emotional return without any financial return. I call this pro bono charity work. The rest steals my resources and keeps me from providing good service to my ideal clients and keepers. My Throw Backs are very easy for me to spot.

Are you fishing in the right waters? I challenge you to apply this fishing exercise to your customers, suppliers, referral resources, and business partnerships. The Driving Strategy Through Customer Profitability workshop describes methodologies for handling relationships which are no longer profitable, and will challenge you to think of ways to expand those which give you the best returns. Have you ever created an individual P&L for your customers? Driving Strategy Through Customer Profitability will teach you how.

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