SilverBack Technologies, Inc.

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Description

SilverBack Technologies provides a service delivery platform that significantly reduces the operations costs of client set-up and management over the life of the customer contract. We've integrated enterprise-class network, system, application and security monitoring into software that incorporates a one-to-many service delivery model. Utilizing SilverBack, solution providers simultaneously deliver customized, affordable services to thousands of end clients – true mass customization. SilverBack's automated policy provisioning enforces ITIL best practices while reducing the total costs of deploying, configuring and managing end client service contracts over time.SilverBack's business model differs from other more traditional reseller models in that we sell software exclusively to VARs, SIs, MSPs, ISVs, application developers, and hardware vendors who use SilverBack (with no engineering or coding involved) as the technology engine for their own branded, high-margin service offering to clientsManaged Service Providers (MSPs) – rely on SilverBack to help slash labor costs by a factor of 20:1 – modify services once and then push updates to thousands of clients simultaneously

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