Silvon Software, Inc.

Website Links

Description

Beyond day-to-day system use, we support our customers with a full program of communications services to ensure the continual transfer of new expertise and technology … to communicate our future plans … and to provide forums in which our customers can give us feedback. These services include beta testing programs, satisfaction surveys and complimentary subscriptions to the monthly Silvon Direct newsletter, which features overviews of products under development, along with tips and techniques and customer case studies that relate to real-life use of our solutions.

Our worldwide support team is comprised of seasoned professionals with extensive experience in analytic applications for manufacturing, wholesale distribution and retail enterprises. Our support team is available to assist you as you evaluate our software solutions. Plus, they offer unlimited and truly responsive hot-line support once an investment has been made in our products. The Silvon support staff also provides uncompromising recommendations when it comes to utilizing our products based on your specific business intelligence requirements and Silvon product configuration.

Founded in 1986, Business Forecast Systems, Inc. (BFS), is the maker of Forecast Pro, the leading software solution for business forecasting, and is a premier provider of forecasting education. With more than 25,000 users worldwide, Forecast Pro helps thousands of companies improve planning, cut inventory costs and decrease stockouts by improving the accuracy of their forecasts.

You must be able to communicate with all areas of the company to define and prioritize product release requirements. In this respect, you will be a key member of the product strategy committee, which defines strategy based upon your prioritized input of product release requirements, competitive analysis and market research. You will work with marketing to define the go-to-market strategy, helping them understand product positioning, key benefits, and target customer.

Customer Support Silvon’s Global Customer Support is committed to providing high-quality, timely customer service and technical support. Our support centers offer a variety of flexible support options, including 24x7 coverage and communication via email, telephone or the Internet.

Companies nearby