Simple Helix, LLC

Description

If you have been with us for a while, you most likely know that we periodically conduct both business and individual customer surveys. We encourage all of our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Please remember that your participation in our customer surveys is voluntary.

Simple Helix is an advanced web hosting company specializing in eCommerce solutions. Simple Helix provides an optimal environment for eCommerce sites through a comprehensive collection of innovative web solutions using the most reliable hardware in the industry and the highest performing infrastructure, backed by a superior customer support team.

We understand that the technical support you receive from your web hosting provider is just as important as the service we deliver. We're pleased to provide our customers with access to our "in house", 24/7 Technical Support Team through our support ticket system . Due to the nature of web hosting, there are certain aspects of your site that we cannot manage or support on your behalf for reasons of liability. For your convenience, we've provided the following document to outline what aspects of your website and hosting services our highly capable staff can assist you with.

Fact sheet

Products & services

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