Slidell Memorial Hospital

Description

At Slidell Memorial Hospital we believe that we are here to serve our customers. Our mission as a community-based health system is to meet the needs of our customers by providing excellence in health maintenance and education services in a compassionate and cost effective manner. Our customers' most basic expectation is to be treated with courtesy. We are committed to providing the highest quality of service and meeting our customers' needs with utmost caring and courtesy. Our manners and expression will convey our concern for and willingness to serve our customers.

Our appearance represents the Slidell Memorial Hospital organization. Therefore, our grooming and dress will reflect our respect for our customers. While we are on duty, we will first consider our customers' expectations in how we present ourselves. We will take pride in our facility and do our part to maintain an uncluttered and litter-free workplace.

CUSTOMER WAITING: At Slidell Memorial Hospital we recognize that our customers' time is very valuable. We strive to provide our customers with prompt service, always keeping them informed of delays and making them feel comfortable while they wait.

Bill Davis serves as Slidell Memorial Hospital's Chief Executive. Joining SMH as its CFO in January 2001, Davis has helped lead the facility from a precarious financial and operational situation to being a healthcare leader and important resource to the community. In February 2012, SMH's Board of Commissioners voted unanimously to offer the position of CEO to Davis, who served as the hospital's Acting CEO since July 2011.

Our dedicated team of more than 1,000 employees and 296 physicians are here to provide high quality care to meet any and all of your health needs. Slidell Memorial Hospital has opened its brand new Emergency Department and SMH Heart Center to the public. The ER design gives patients a calmer, faster experience in private treatment rooms.

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