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Small Business Podcast: Hello everybody. Welcome back to Small Business Podcast.com. Thanks for joining us for another show this week. We're going to be talking with various business owners and entrepreneurs over the next couple of weeks about how they're using online feedback sites to bring business into their small businesses. We've talked to a few business owners already, a bed and breakfast owner as well as a spa owner and today we're going to be speaking with Dawn Ellinwood. She is the owner of Ubuntu Hair Studio and she uses Yelp and kudzo.com also to get marketing for her business. We're going to talk to her about her ventures and also how she is using these sites. So Dawn thanks very much for being with us today. Dawn Ellinwood: Thank you Tim. Small Business Podcast: Well, so let's see let's talk about you as a business owner. First, how long have you owned your business? Dawn Ellinwood: I actually opened Ubuntu in June. So six months to seven months. Small Business Podcast: Okay. And is this first small business you've ever owned? Dawn Ellinwood: It's the first one I've owned by myself. I was a partner in a small salon in Florida when I was 18. Small Business Podcast: Oh, wow. Dawn Ellinwood: Yeah. I realized pretty quickly that 18 was not what I wanted. Small Business Podcast: Not what you wanted in terms of having a partner? Dawn Ellinwood: Well, 18 owning your own business I was spending more time in the business than anything else and I was kind of like hey, [1:22 It's not really what I stand up for] I so waited a few more years before I drove back in. Small Business Podcast: Yeah, that's obviously really young to start. Dawn Ellinwood: Yeah. Small Business Podcast: So what are the differences now between I guess maturity but are there things that you know now that you wish you would have known back then? Dawn Ellinwood: Yeah, I mean definitely there's you know a level of maturity the more birthday candles you blow out but also just I've now done hair 22 years so you know there's a lot more experience and a lot more finesse than being able to like stand for you know what my business is about instead of worrying about every little thing someone says or thinks or you know. You know when you're younger it's like, oh my God are they going to like it. What if they say this, oh my God? Not that there's not any of that but there's a lot less than that so. Research and compare merchant accounts for all types of small businesses at SmallBusinessExpo.com Small Business Podcast: So what drew you back to opening up your own place again now? Dawn Ellinwood: Well, I actually live in San Diego and I've been working in Los Angeles for the last 10 years and I was commuting back and from North County San Diego to Beverly Hills and working for a big salon there which was great. I mean I have a 10 year clientele there but it got a little more difficult when my husband and I brought our daughter home from Ethiopia about a year and a half ago.

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