SnapGrow

SnapGrow

  • 40 Jackson Street, Suite 1110
  • Worcester, Massachusetts
  • 01608

Description

There are many bad choices one can make in an effort to increase the volume of positive online reviews for their business. These bad choices include reviewing yourself and asking friends to review your business. Even simply asking your customers that you know are satisfied with your business to review you online is a tactically unwise move, as many of your customers that like your business have no track record of writing reviews online, and reviews from accounts that review just one business one time carry less weight, and they can be categorized as spam by Yelp, Google Places, and other review sites and aggregators.

Purchased by two brothers about a year and a half ago, this floor covering company with a showroom in Wakefield, RI has been a successful local business for over 20 years. They specialize in the installation of residential flooring, including hardwood floors, laminate floors, ceramic tile, and multiple types of carpeting. Their service footprint extends from the South County area throughout the entire state of Rhode Island, and even into some parts of eastern Connecticut.

Example A: Locking our customers into long-term contracts would help us project cash flow more accurately, but would that be in the best interest of the customer? No. So we structured everything from the amount of work required to launch campaigns to the wording of customer agreements around the idea that we wouldn't require our customers to commit to more than one month at a time. Choosing term-length was a potentially tough decision and we could have filled up many pages listing pros & cons and held several meetings discussing it at length before semi-confidently moving forward. Instead, we asked our big question, and the decision was made for us pretty much instantly.

This family owned and operated, full-service landscaping company specializes in swimming pool installations, pool decks, hot tubs, koi ponds, patios and fences. They also supply and plant shrubs, as well as flowering and foliage plants, including annuals and perennials. They operate a retail flower and garden shop, where they sell floral arrangements, gift baskets, indoor and outdoor plants, Christmas trees, and seasonal decorations. Plants are also grown on premises for transplant to landscape construction project sites.

Fact sheet

Company founded
2011

Products & services

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