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Bintelgroup
Distance: 0.9 Mi500 Carnegie Ctr Cir Ste 105
08540-6241 Princeton -
Oxyway
Distance: 1.8 Mi37 Hawthorn Dr
08536-1933 Plainsboro -
R- Square
Distance: 3.3 Mi5 Independence Way
8540 Princeton -
aUCTIS
Distance: 4.4 Mi10 Truman Ave
08540-4633 Princeton -
PamTen
Distance: 3.7 MiPrinceton Meadows Off Ctr 666 Plainsboro Rd Ste 1023
08536-3044 Plainsboro
Website Links
Description
Remote Infrastructure Management Services Client: A multi-channel E-commerce leader, active in 21 countries with more than 35 million active customers and 22,000 employees. Challenge: The primary objective is to monitor the performance and report on and drive to resolution any open issues of client’s more than a dozen e-commerce websites 24x7x365. The major challenges the client faced included: Solution: Softcrylic’s Level 1 Network Operations Services offered the client a round the clock dedicated team to monitor, escalate and drive to resolve issues in a collaborative and proactive ways. Key solutions provided include: With years of experience and expertise in building and maintaining e-commerce applications, we were able to leverage that knowledge to offer a flexible services to our client. Benefits: One of the prime benefits of our cost effective offshore Network Operations Services to the client has been an overall increased productivity of their internal work force by freeing them up to focus on high value tasks.