Software Management, Inc.

Description

Software Management, Inc. (SMI) is the leading provider of Internet and back-office systems to the destination industry. The destination industry is a vertical service segment of the large meetings, conventions and tourism industry which is served by city-funded convention & visitor bureau bureaus (CVBs) and other destination marketing organizations. Over 90 cities use SMI systems including half of the top travel destinations in the USA and Canada. The CVBs of the following major convention cities use one or more of SMI's products today - Miami, Orlando, Quebec, Chicago, Denver, Boston, Kansas City, Phoenix and Kissimmee/St. Cloud.Examples of SMI's applications include Destination 3000(tm) and e-CVB(TM) - powerful and scaleable systems designed for comprehensive destination marketing and management. These "hybrid" systems include the best of both high-technology platforms: client server and web-based solutions that fully meet and exceed the database needs for convention & visitor bureaus, tourism offices and hotel resort meeting sales. This software addresses web site-marketing, e-marketing, and high-volume 1-800 visitor center processing and fulfillment; city-wide convention and meeting sales; tourism sales; membership sales and referral tracking; convention housing, and, trade show control.In addition, SMI provides its destination industry customers with on-going consulting and analysis services to maximize their investment in technology tools. Our experienced staff has been in over 100 DMO and CVB offices in the United States and Canada and are experts in identifying and eliminating disparate business processes and needless duplication of efforts.

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