Southern Telephone Systems

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Description

The Iwatsu Enterprise Suite combines Iwatsu Voice Networks ’ core technologies into one seamless communications platform. Specifically, the Iwatsu Enterprise-CS provides the voice communications switching fabric and is the foundation of the Iwatsu Enterprise Suite. Iwatsu Unified Communications is a powerful enabling technology that unifies all aspects of the Iwatsu communication experience regardless of location or device. Finally, the Enterprise Reporting and Contact Center Reporting applications provides measurement metrics to ensure all communication operates optimally. Unified Communications improves your business response time by providing universal access to live communications and messaging from anywhere at any time - literally extending the reach of your communications system. Time is Money, Unified Communications Saves Time -- Unified Communications (UC) helps businesses, small and large, to streamline information delivery and ensure ease of use. Human delays are minimized —or eliminated —resulting in efficient interaction and service-delivery for the customer and cost savings and productivity gains for the business. Unified communications also allows for easier, more direct collaboration between co-workers, clients and suppliers —even if they are not physically on the same site. Iwatsu offers the built-in Omega-Voice VMI Card for the Enterprise-CS, ADIX-APS and ADIX-VS systems. Digital integration optimizes call processing and voicemail retrieval speed and insures instant operation of message notification lamps. Expandable from 4 to 8 ports in the ADIX-APS and Enterprise-CS systems. Omega-Voice VMI: Voice Mail/Automated Attendant System With Omega-Voice VMI, your voice mail and automated attendant work together in one system. The automated attendant lets you customize automated company greetings and user-friendly menu options that route callers directly to individual extensions and voice mailboxes. A versatile messaging solution for small and large businesses, you save the hassle of handling routine calls while benefiting from flexible message management tools. Plus, when your system requirements grow, Omega-Voice VMI can even migrate with you to other ADIX systems.

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