Southwest Dispatch

Description

You can be assured that your customers will receive the exceptional service Southwest Dispatch Center is proud to deliver. As a dealer you have more options when choosing the right receptionist service to meet your company needs. Telephones are answered in your company name 24 hours a day, 365 days a year.

We understand to compete in this business you have to offer a variety of services to your customers. Now you can meet all of your customer’s monitoring needs by offering Emergency Phone Monitoring. From the old "hot shot" dialer to the new ADA compliant systems, Southwest Dispatch can meet all your needs.

Working at Southwest Dispatch Center offers you a pleasant work atmosphere where ethics and diversity are respected. Our company is growing and expanding. We are looking for enthusiastic, motivated, customer service oriented individuals to be a part of our team. We provide the training you need to help you be the best you can be.

Kathy brings nearly twenty years of experience to the Support Manager role at Southwest Dispatch Center. Prior to earning her stripes in the wholesale monitoring industry, Kathy served America in the United States Marine Corps specializing in aviation electronics. This discipline serves Kathy well while supervising a staff of dealer service technicians and data entry personnel focused on providing our Dealers with daily support services. Kathy also lends her time and knowledge to Southwest Dispatch Center's sales team during industry trade shows and distributor counter day events.

As a certified training instructor Becky’s goal at Southwest Dispatch Center is to provide the necessary tools needed to effectively perform alarm dispatcher, data entry operator, and customer service representative duties. Becky’s training consists of positive reinforcement with hands on role-playing, test taking and team work, striving to reach one ultimate goal; servicing our customers.

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