SplinterRock, Inc

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Description

We have compiled a list of questions frequently asked by our customers. We hope you will find answers to your questions here, but please feel free to contact us if you have questions not covered by this FAQ. Our carriers pay us a small residual commission on the services our clients purchase through us. Our vendors pay us to help you find the right services for your business. -How can SplinterRock negotiate technology services cheaper than I can get direct from vendors? Volume - by purchasing through us, you can leverage the group purchasing power of buying through a broker. Selection - we are constantly shopping the market so we can bring the most cost effective vendors to the table. Many businesses pay too much simply because they do not know which vendors to do business with. Competitive Bidding - vendors will compete for your business resulting in cheaper prices (we help facilitate this process). Indirect Sales - by design, brokers can get the best pricing. Vendors absolutely love broker business because it is much less expensive to acquire customers through this channel. Vendors typically spend huge sums of money on Super Bowl commercials and pay base salaries, benefits and hefty commissions to direct sales staff. By you purchasing through SplinterRock, the vendor saves money and shares this savings with you. By design, this further incentivizes agents like us to bring the vendor business by providing a competitive edge over the direct sales channel. -Can my IT staff negotiate rates and contracts with the same leverage through SplinterRock? Your IT and procurement staff can negotiate directly with our vendors sales reps to evaluate the offerings and negotiate pricing and contract terms. Your business can achieve the same or better pricing and terms through the indirect channel vs. the direct sales channel. -Can I trust SplinterRock recommendations to be unbiased? The short answer is yes. Why? Consistent Commissions - vendors compete for our business and they do so through the commission rates they offer on their services. This results in consistent, competitive commissions across vendors. We appreciate this because it makes it easier to remain objective when assisting our clients. Residual Commissions - our revenue model relies on long term, residual commissions. To be successful, our business must build long term relationships with our clients. We do this by providing well supported, high quality and cost effective solutions to our clients. In our business, trust is far more important than a percentage point here or there. Large Vendor Pool - we shop the market for the best solutions and establish relationships with the top providers. Our goal is to be able to represent every quality vendor worth considering. Job Satisfaction - we take pride in our work and want to provide the best for our clients. We believe success will follow quality service and value. Community Values - we support a number of non-profit organizations working with limited budgets. We take great pride in being able to give back to our community by helping these organizations leverage technology and earn recurring commissions.

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