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Description
Marine Industry Dealer Certification is a new industry standards program developed in a cooperative effort by boat manufacturers, dealers, and engine builders, as part of an industry-wide effort to develop programs focused on delivering an excellent boating experience. The program provides dealers with a set of criteria designed to create continuous improvement across all departments and, in turn, develop processes for meeting and exceeding customer expectations.
Certification also includes a commitment to adhere to a "Consumer Bill of Rights." This document, posted in our dealership, lets Spring Brook Marina, Inc. customers know what to expect and outlines how they will be treated. It is Spring Brook Marina, Inc. commitment to our valued customers. By achieving Certification, Spring Brook Marina, Inc. has demonstrated that we are dedicated to providing our customers with a consistent and positive experience every time they visit our dealership.
Fact sheet
Company contacts
- Jim Thorpe
- Owner
Products & services
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