Strategic Data & Telecom Inc

Strategic Data & Telecom Inc

  • 121 S Webster St
  • Naperville, Illinois
  • 60540-5344

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Description

Strategic Data and Telecom, Incorporated (SDT, Incorporated) develops and markets robust telemanagement and call accounting solutions. By extracting relevant information from telephone systems, our reporting solutions delivers detailed perspectives to manage personnel and telecom assets critical to a modern business. Solutions include call accounting, work order management, asset allocation, consolidated billing, toll fraud detection, directory lookup, traffic analysis software, web based Interface and cable management. SDT solutions are available through North American distribution channels, national partner programs, and regional direct sales. Our solutions and our people excel at helping organizations allocate telecom usage, lower costs, and improve productivity. -Our History Longevity. Founded in 1980, we've been around for 28 years and our senior technicians offer more than a quarter-century of telemanagement experience. Many customers of SDT have owned at least one of our competitors systems in the past. While many outgrew their old system, others were forced to re-invest because their vendors went out of business or stopped support and development. Our experiences and strong corporate financials give our customers peace of mind today, as well as tomorrow. -Dedication to Research and Development. Over 20% of annual revenues is allocated towards new product development. We continue to be at the forefront of computer telephony integration and product design that applies intelligence to the telephone switch and network. These products are customer-driven with suggestions and feedback serving as the catalysis for new product development. -Strong Support. Readily available tech support during business hours and 24 hour access to web based support services guarantee customer satisfaction. Different tailored-made support packages are available to meet your every need. Scalability. Build your integrated suite of telemanagement at your own pace. Only pay for those modules you need! No one has more strategic add-ons available. -Open Database Architecture & Integration. Open 32 bit architecture allows access to your data from a wide range of third party applications. -Personal Attention. We don't expect our customers to be computer experts. Everyone has their own learning curve and our patient service reps steer you through any issues, however complicated. -Competitively Priced. All software is affordably priced.

Products & services

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