Summit Imaging

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Description

Not satisfied to simply lead the industry with our support services, we are always looking for new technologies that will make your interface with our Customer Care help desk even more satisfying. With over 80% of our clients directly connected via VPN, the majority of our Customer Care calls last less than two minutes. And, our award winning CRM software logs every call and documents every outcome.

Like most successful businesses, Summit Imaging relies on the resources of our valued partners to help us better serve our customers. We have established excellent relationships with our suppliers and marketing partners to provide unmatched products and dependable customer service.

Certainly your people provide patient service, but what they really provide is patient care. Likewise, our customer service is truly caring for our customers. We don’t outsource our support services or send you through an impersonal, automated system. Your calls are taken by real people who know the EndoManager product – and the clinical environment – inside and out.

A full array of HL7 interfaces, and experience working with a broad spectrum of interface partners, allows us to guide you through the complexities of integration. Fulltime VPN help desk access supports your user group, giving them consistent and dependable front line support. EndoManager is compatible with virtually all hardware platforms and is often provided as a software-only solution. Hide this content.

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