Sytel Inc.

Description

Callus, founded in 2003, has a staff of 1,400 and is the fourth largest operator in the contact center services outsourcing market in Turkey with two locations in Istanbul and Samsun. In addition to providing contact center services for the Koç group of companies, Callus outsources inbound and outbound contact center services, and business processing services, for more than 50 customers, including Vodafone Turkey, across more than 100 projects.

To facilitate this in a seamless and productive way, we provide comprehensive online technical documentation support for our full range of products.

Sytel has extensive experience in working with market research software vendors to offer telephone interviewing to their customers, on both a standalone and a hosted basis. This, combined with excellent performance, makes Sytel the premier partner in the market research industry.

Quantrax Corporation is a US based technology company that has pioneered the development of intelligent software for the collections industry and other organizations managing their own receivables. Faced with the ever changing demands of the collections industry, and the need to provide a world-class dialer that could provide a range of additional functionalities, such as IVR and call blending, Quantrax turned to UK-based Sytel Limited.

Sytel has extensive experience working with CATI products and doesn't just integrate with the IBM SPSS® Data Collection 6 product but provides robust support to help ensure non-stop productivity.

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