TLC Relationship Management Pvt. Ltd

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Description

TLC® is a marketing company and works with clients as partners to provide customized, cost–effective and long-term marketing solutions that result in satisfied customers. We specialize in the hospitality industry and work with leading hotel brands in India. We are the leading company for customer relationship management (CRM) initiatives for hotels in India and specializes in the outsourcing of customer loyalty programs like food and beverage membership sales, Booker and Frequent Traveler Programs. We have our own technology division which supports our IT based call centers and data management services. We have a national presence in India covering all major locations with over 30 offices and almost 1000 people.

All our Centers are managed on the back bone of our proprietary online & offline software. Our technology team is dedicated to provide constant upgradation and support to our programmes.

Even large Companies cannot always operate independently, as resources are limited. Partnering with other Organizations targeting the same customer profile helps each of the Partners spread their marketing budgets and also achieve their brand objectives through brand affiliations. We have experience in creating partnerships between credit / charge card companies, lifestyle brands, hotel companies and airlines amongst others.

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