Description
Integration notes for status of Internet Partners & seasurf Integration CURRENT NEWS 11-9-2006 Replacement "spamate" interface installed and setup instructions for it were posted to the front page of the website. Note, if you want mail migrated from saved webmail folders on the old mailserver to webmail folders on the new server, please e-mail us. I'll be doing those on a request basis. I'll need the userID you used to login with, and the names of the folders you want migrated. CURRENT NEWS 11-7-2006 We are still seeing a number of log entries on the mailserver for users that are failing to login. Most of these login failures are from e-mail boxes that we have no record of. To repeat, if your mailbox is not in our billing system it will not have been added. One very good indicator is to go to your last bill from us. If that bill does not list a user ID for your mailbox, then it is not in our accounting system and won't be on the new mailserver. If you haven't EVER gotten a bill from us then the mailbox won't be on the server and even if we see attempts to access it, it will not be added to the server. A number of people with mailboxes on the old server wern't getting billed at all from Seasurf. If you have an old account that you cancelled months ago, or let lapse for non payment, then the mailbox will also not be on the new server. A surprising number of mailboxes for old cancelled accounts were on the old server, and were never removed. These are also not present on the new server. For accounts that are on the server that have password mismatches, (due to the case-sensitivity problem discussed on prior notices) some people are having problems accessing these accounts because they are changing their passwords. They will access the mailserver and the access fails, but instead of waiting they will try different case-sensitive permutations of the password, hoping to hit on the password by chance. If they had waited, and tried the original password, they would have found it working, since we would have reset the server password by then. At this point the best thing to do if your still having problems accessing mail is to call our office. Either the username/password pair is messed up, or the account isn't on the server because we have no accounting record of it and we would need to talk to you anyway. CURRENT NEWS 11-6-2006 Some users are still having problems logging into the new mailserver. The problem is that the old mailserver lowercased all of the user passwords. If, for example, your password was "GEnE" then the old server would have accepted "gene" or "GENE" or any combination of upper and lowercase letters as a password. The server stored passwords internally as all lowercase then when it got a password from someone logging in, it would make it all lowercase before doing the comparison. To say that this came as a surprise is a huge understatement. Ignoring case on passwords is a security hole and only very old, old, computer systems ever did this. The last system I ever worked with that did this was shut down back in the late 1980s. All of the software packages used on the old mailserver are known to be case-sensitive for passwords.