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Description
World Class Customer Support is most likely our most significant competitive advantage. Because we know that pharmacy services are critical to patient health and well-being, we have designed our products and services to be as robust and resilient as possible - problems are rare. Still, during the installation process, maintenance or upgrades, it is possible that issues may arise - and when they do is when our clients gain an even deeper level of satisfaction as they work with the TeleManager customer support staff that truly understands your technical concerns and make it every effort to resolve them in a timely manner. We do not outsource our customer support function as we consider this to be too vital to leave to others. TeleManager personnel understand that a pharmacy is a lifesaving profession. All of our IVR products, services and support functions are designed to ensure that your pharmacy is operating efficiently and that you are able to provide exceptional customer service to the patients and prescribers that depend on you.
We work with virtually all pharmacy management, workflow, and robotic systems suppliers as well as with all telephone systems. Our customer service and technical support are frequently mentioned by our customers as among the best they have worked with. If you would like to talk directly with some of our current customers please contact us. We will be happy to provide you with the names of pharmacies you can contact to hear first hand what their experiences have been using our IVR and working with TeleManager. Based on past experience we think you'll be impressed by how these pharmacies have found that using our IVR systems actually improves their service to their patients and prescribers and how quickly the systems paid for themselves.
TeleManager Technologies Inc. was founded in 1997. The Headquarter resides in Newark, NJ and is located on the campus of the New Jersey Institute of Technology. At TeleManager, our vision is to offer pharmacies with IVR and telecommunication solutions that leverage existing and future technologies. Our goal is to provide patients, prescribers, and staff with a simple and effective way of satisfying their respective needs.