The Craftsmen Group

Description

We provide a comprehensive set of services for the residents of Chicago and the North Shore. We employ the level of talent that you would expect to find at a custom home builder, but we specialize in smaller projects and remodeling. Let us be your one call for home repairs and remodeling.

Instead of offering an inflated fixed price to our customers, we work on a time and materials basis. We provide a detailed budget before beginning a project, listing the anticipated hours and cost of material. Our budget is prepared conservatively. Because we try to estimate time on the long side, our conservative budget is often comparable on the bottom line to a traditional contractor fixed price. However, because our billing is based on actual time worked and the materials that we used, all efficiencies in a project come back to the homeowner. Our model returns to the customer what the traditional contractor would keep in added profits.

The Craftsmen Group has been built on a foundation of referrals and repeat business. Our customers trust our honesty and integrity, and they have come to expect great quality. To sustain this level of trust, we strive for transparency and efficiency in our business practices, our billing, and our customer relationships.

Should unexpected issues arise (which is not uncommon when working in older homes) the foreman will show you the situation and discuss your options with you. If the scope of work changes, we will create a change of budget document that outlines how we will move forward and what the anticipated costs are. We work hard to keep everyone in the loop, and to stick to the original or revised budget. We don't view our time-and-materials billing method as a blank check. If we are going to deviate significantly from the estimate, we will keep you informed and provide you with options. We do this because we are striving to establish long term relationships with homeowners and become a single point of contact for a wide range of home services. We believe that the best way to accomplish these goals is to provide true craftsmanship in the most professional manner, and to price our work fairly.

The Craftsmen Group is a small company with the capacity for large work. We have less than ten employees, and our company president is personally involved in many of the jobs we work on. You will get to know the Craftsmen assigned to your project. If you have any concerns, a project manager is just a phone call away, and we love making house-calls. Our team is very responsive and you can be assured that you won't get any runaround or automated phone systems.

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