The Design Factory, Inc.

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Sales and Operations Manager, Machine Shop and Tool Maker Russ, Just got my first word on repair parts needed for the anti-collision (mechanism) you designed for . . . Quite a track record considering how many months they have been running . . . Good Work! Engineering Coordinator, Automobile Manufacturer ... and I have had a long standing positive working relationship. We have worked together on several projects ranging from; machining small parts to designing and replacing large portions of our drop lifts. The project I want to reflect on in this letter is the design and replacement of the ..... The original .... used a .... combination to present the various parts to either the .... at floor level or the .... The original ... design was not holding up to the production rate and was causing us downtime and higher Maintenance costs. We studied the situation and came up with a general concept of what we felt was a good countermeasure to the issue. Once we felt we had a good idea of the direction we wanted to go we called upon ... and The Design Factory to study it further and give us a detailed look at the countermeasure. We were very pleased on the design and decided to proceed with the project. The Design Factory was very receptive of changes during the design phase to insure we got what we felt was going to work for our application. ... was very involved throughout the design phase to stay up with any changes and add their input for build purposes. Once the design was finalized ... proceeded with the build. One of the biggest issues we run into is getting feedback from our build shops during the build phase. We need to be updated on progress and reflect this on the schedule. We did not have any issue with ... in this area. They were very informative on progress and any issues that came up. To evaluate our direction we installed one set ... on our ... line. Once the design proved itself we proceeded to replace 7 other .... We were able to eliminate all the ...downtime we were experiencing from the ... issues along with lowering the Maintenance cost. The ... have been installed for 4 years and are holding up to our production rate very well. The total experience was very positive and productive. I would not hesitate to utilize the combination of The Design Factory and ... in the future. Engineering Manager, Computer Systems Manufacturer I'd like to take a moment to extend my personal thanks to you for the outstanding service provided to me by The Design Factory. Our Engineering Department has now used the Design Factory for two different design engagements. During both projects, you consistently performed above and beyond our expectations. Your expertise, attention the detail and strong team spirit enabled us to complete quality, custom design engagements on schedule while maintaining our budget constraints. Your attention to detail translated into reduced design cycles, minimized our prototype costs and eliminated unnecessary tooling costs.

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