The Plaque Shack, Inc.

Description

My order has shipped but I haven't received it. Why haven't I received my order? This answer is targeted more towards orders that have been shipped by 1st Class mail, as UPS shipments can be tracked with the tracking number we provide. - If you chose the 1st Class Postal mail shipping option, your order can take as long as 10 business days to arrive. More than likely, your order is still in route to you and you just haven't received it yet. First, check to make sure you provided the correct shipping address. Click on the "My Account" link and sign in to your account.

We may also share your personally identifiable information with third parties who provide services to us, our customers and web site visitors. Those third parties include authorized contractors, temporary employees and consultants and other companies working with us (collectively, "agents"). Where we believe it to be appropriate (in our sole discretion), we will ask our agents not to disclose or use your personal information for purposes other than to provide services to you or the Sites.

* Our money back guarantee excludes orders placed in error on behalf of the customer. If you order the wrong item or if you order an item incorrectly by providing us with inaccurate information for that item, it is not eligible for return. We go to great lengths to provide the customer with accurate descriptions of our products so they can make an informed buying decision. We then provide the product specifications to you several times during the online ordering process. If you are not certain of the product you are ordering, please contact us prior to placing the order.

We may contract with several online partners to help manage and optimize our Internet business and marketing. We use the services of marketing companies to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use Action Tags and cookies provided by the marketing companies on this site. The type of information we collect includes things such as pages, information and advertisements viewed as well as what items are placed in a shopping basket or purchased, the order number, the amount of a purchase, the product number and the quantity purchased.

We would like to thank you for your interest in our company and our products, and we look forward to earning your business.

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