The Velos Group, Inc.

Description

“Working with Mark Friedman on the re-implementation of SalesForce.com has been a real pleasure. He understands the program thoroughly and connects with the stakeholders quickly, making the education process smooth. We were struggling in our effort to establish a CRM system for the outside sales team.

“Our meeting left me invigorated about our process and the future of our selling system. I’ve never been in any formal selling training or process, and this appears to me a very cool direction. Here is an example comparing what our Company structure was a year ago vs. today! Imagine the task of having to move a car from point 'A' to point 'B'. We called the football team over and twenty of them gathered around the car, picked it up and moved it to the desired location.

“In addition to providing the consulting services covered by our contract, Mark Friedman with THE VELOS GROUP has been a great resource for innovative ideas related to managing a sales team, establishing an effective sales process and using CRM in creative ways to motivate and train salespeople to manage their information and activities.

If your company 's philosophy about Customer Support is that it only resolves problems for your customers ... you’re missing out on a golden revenue opportunity .

We now have an excellent idea of the characteristics of our customer base, which has helped us better target new prospects. We’re confident it will be substantially better than our previous efforts as a result of your Customer Segmentation analysis. Your systems approach to objective sales processes and procedures evaluation has highlighted several inefficiencies, and your pragmatic recommendations led to changes that have resulted in increased productivity almost immediately.

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