Tomlinson Linen Service

Description

Joel McAllister General Manager When Joel McAllister was invited to be general manager of Tomlinson Linen Service, he was excited. This was an opportunity he was fully prepared to engage-a chance to put 10 years of proven management experience to work for a fast-growing company in Seattle with a reputation for quality products and great customer relationships. It was a match made in hospitality heaven. "When it comes down to it, it's about customer service and building relationships that last a long time," Joel says. "That's who we are." Since 2006, Joel has lent his management expertise to overseeing the sales, service and production facets that continue to make Tomlinson Linen Service a success. "I believe I have the best team," Joel asserts. Joel believes in the integrity of Tomlinson Linen Service's business practices, and is proud of his company's ability to build solid partnerships with customers. Outside of his work at Tomlinson Linen Service, Joel enjoys playing golf, wine tasting, and attending his kids'sporting events. Richard Bryant Director of Sales and Marketing Richard Bryant is the Director of Sales & Marketing for Tomlinson Linen Service, but that doesn't mean he spends all of his time behind a desk. In addition to managing sales staff and acting as resident marketing guru, Richard works directly with customers and prospect, consulting with them to understand which programs and services are needed to meet each customers individual needs with quality products and services. Prior to Tomlinson Linen Service, Richard worked for a Fortune 500 company in the same industry for 14 years, during which time he earned his way up from route driver to Regional Sales Manager and Corporate sales trainer. His transition to Tomlinson Linen was motivated by a variety of factors. "I liked the vision of the company," he explains, "Including the fact that we are trying to be green." In addition to "going green," Tomlinson Linen Service only services specific business types, which helps them maintain the quality of their product by reinvesting 100% of their money into the industries they service. They also developed an innovative customer response management system, and their management staff boasts an impressive 120 years of combined experience. "We've grown over 120% in the last two years," Richard says proudly. "And that's primarily through word of mouth." Richard is married with three daughters and three grandchildren. In his spare time, he coaches two pony league baseball teams in the Seattle area and has won regional awards. Richard and his wife own a silkscreen and embroidery business and enjoy being involved in their community. Ken Bowman Service Manager Ken Bowman could have gotten a teaching job with his University of Washington degree in Kinesiology, but a funny thing happened on the way to the classroom. On the advice of a friend, Ken met with owner Gary Tomlinson, and his career took a sharp turn. Now, 24 years later, Ken is using a different skill set as Customer Service Manager for Tomlinson Linen Service.

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