Top Down Systems Corporation

Description

Michael Fitzgerald joined the company in 1988. He is responsible for professional services consulting, documentation, quality assurance and technical support. He is an award-winning programmer and technical writer with over thirty years of experience in online systems, information retrieval, and computer data security. A systems architect, author, analyst, and technical writer, Mr. Fitzgerald provides Top Down Systems with a broad scope of direction.

JR Hayward joined the company in 2001. He is responsible for the technical direction and development of Top Down Systems' products. Mr. Hayward has nearly 30 years of experience in the software industry, in the U.S. and internationally. He brings with him a wealth of experience in high-volume transaction systems, as well as general business software products.

We can even integrate our software with your customer touch points, and empower your customers to serve their own information needs, reducing the burden on staff to respond to customer inquiries. All of this results in higher productivity, and could potentially reduce your capital expenditures and operating costs related to your customer communications.

Topdown can rehabilitate your customer communications. To get on the road to recovery, sign up for a one-on-one demonstration of our solutions. Just click on and fill out the Request Demo form.

Our customer communications management software will help your front-line employees create interactive communications – quickly, easily and correctly . Then send customer communications over email, via SMS, in the mail, to a web portal, or through almost any other channel your customers choose.

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