Total Document Solutions, Inc

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Much has changed in the legal records management field since TDS opened its doors in 2000, but the one thing that has not changed is the company's ongoing commitment to meeting client needs. From designing a new records department to fully managing outsourced day-to-day records operations, TDS helps law firms increase their access to information, reduce costs and stay abreast of compliance statutes. Click here for more testimonials. Total Document Solutions (“TDS”) was founded to service the unique records information management (RIM) needs of the legal community. In a sector where information is power and time is money, TDS helps law firms effectively and efficiently manage their intellectual property. The company is comprised of records management specialists – some of whom are former attorneys and administrators. Others have backgrounds as paralegals, operations managers, and customer service representatives. These specialists are trained to analyze the workflow of active on-site files and recommend efficiencies using equipment, supplies or revised procedures to meet the needs of each attorney. Legal records departments welcome TDS’ help with creating a sound RIM program to ensure compliance of digital and paper assets. With TDS, a law firm’s recorded information becomes more valuable because it becomes easier and less costly to retrieve in a timely manner. With ever-increasing scrutiny from government regulators, news media and other stakeholders, companies in all sectors are being forced to implement rigorous file management systems. In addition, the company’s flexible business models provide clients with a number of options for augmenting existing information management staff and processes. “We are a boutique company offering specialized services that provide vital efficiencies for our clients,” says CEO Bill Graham. “Our business is ultimately about people. We create intelligent systems for helping our clients quickly access their information. ” "[Our Firm] has partnered with Total Document Solutions on a number of projects over the past several years. These projects included file consolidation, file relocation, file tracking software with implementation, and analysis of internal records department policies and procedures. These projects produced positive results in the form of reduced costs, streamlined processes for maximum efficiency, and an overall improvement of our records department operation. TDS has proven to be a customer minded operation time and time again. Their willingness to provide what you need, when your need it, at all times, is a true testament to their company’s mission and just what is needed in the busy and demanding legal industry. An A+ for customer service and the records services they provide!" Business Manager; 1,000+ lawyer National Law Firm TDS on-site imaging has had an extremely positive impact on our firm… (their) superior work product, combined with the team’s ability to anticipate need and perform valuable quality control, has impressed both the paralegal team and our clients.

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