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Kent Records Management
Distance: 7.2 Mi1950 Waldorf St NW
49544 Grand Rapids -
Storage Innovation Technologies
Distance: 38.4 Mi
49083 Richland -
Grosse Pointe Moving and Storage
Distance: 142.9 Mi11850 E Jefferson
48214 Detroit -
Motor City Testing G P Moving
Distance: 142.9 Mi11850 E Jefferson Ave
48214-3341 Detroit
Website Links
Description
Case Study The Challenge A large Grand Rapids based manufacturing company (name withheld due to privacy) needed to automate their document storage and retrieval system. They sought out and chose TRS to automate the storage, indexing and retrieval of their documents. Current System Prior to the conversion, when an engineer needed a document, they had to request it from clerical staff. The clerical staff would use a manual system to locate the file, and either call the engineer to come pick it up or deliver it by courier. This sometimes took days. Documents were often difficult to find. The manpower costs for retrievals were high and premium office space was used to store these documents. Solution and Process Total Records Solutions had the answer. The solution lied in our high speed imaging system, our Windows based software and our highly trained technical staff. Because TRS is also based in Grand Rapids, implementing the document conversion project was much easier. TRS came on board, assisted with purging of files, and brought the boxed files to our secure storage facility. Within a short period of time the files were prepped, scanned, indexed and CD's delivered back to the company. Because of our method of purging files and our retrieval system, we were able to assure the company of constant access to these documents while in the conversion process. Results With their documents now located as images on a central computer with an indexing and retrieval system, the engineers have access to these time-critical documents within seconds. No more waiting days or paying clerks and couriers to find and deliver files. The company as a whole has benefited: The productivity of the engineers and clerical staff has increased. Productivity of the clerical staff has increased. The company has regained valuable office space. The back file conversion project was a complete success for the company as well as TRS. Contact Total Records Solutions to find out how to improve your file storage and retrieval method. Why Choose TRS? Simultaneous access to information for multiple users.