TouchPoint Solutions

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Description

Steve has more than 25 years’ experience in the life sciences industry, including 16 years with Bristol-Myers Squibb, where he was division manager, regional sales director, and director of recruitment, employee relations. He has been at Publicis Touchpoint Solutions for over 9 years, where he has been involved in the recruitment of more than 6,000 sales representatives and managers and more than 2,000 direct-to-company representatives and managers. In addition, he has led the planning and recruitment efforts of numerous clinical health educator and medical science liaison (MSL) programs.

Our contact center representatives are highly trained professionals—many with years of experience in the field. Our inside sales, service, and clinical offerings are custom designed with the latest technology to fulfill your objectives, provide value, and enhance the reach and frequency of your sales and marketing efforts.

We realize that a solution isn’t a solution unless it is well executed and achieves your goals and objectives. To make this happen, we provide every team with a powerful foundation through our recruiting, training, performance management, operations, compliance, and analytics support. And with the flexibility and scalability of our solutions, we can quickly modify the course of action if and when needed.

Our business development team is ready to listen, learn, collaborate, and help design the perfect solution to meet your unique needs. Please give us a brief overview of your goals and challenges and we’ll reach out to connect in person.

Touchpoint’s approach is bold and progressive. We tie together the newest communications channels with the tried-and-true to provide you with solutions that deliver results. And we consistently evaluate our performance with quantifiable metrics to drive success.

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