UNOVA, Inc.

Description

Thank you for being an Intermec customer and for taking the time to provide us with your feedback. At Intermec, we appreciate your business and want your experience with us to exceed expectations whether you have a technical question, require repair service, or need to reach us for any other type of customer support. Your opinions are valuable to us and will be reviewed on a regular basis to improve the service and support experience. Please select the survey link below that best reflects your last experience with Intermec Service or Support: Customer Service (Service call center) – Arranging/dispatching on-site service, ordering spare parts and creating the Return Authorization ticket for depot repair. RA Online – Providing customers with the ability to create Repair Authorizations, check repair status and report on repair history. Depot Repair – Sending an Intermec device for a physical problem and the actual repairing of the equipment. Field Service (on-site) – Technician arrives at your location, at their scheduled times, to conduct on-site repair/maintenance service on either a contracted or time and materials basis. Technical Support – Providing telephone and online assistance for configuration, initial troubleshooting, and general product questions.

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