Upside Research, Inc.

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IT Business Edge With David A. Kelly, founder and president, Upside Research, Incorporated, a Newton, Mass.-based business and technology research firm. Question: How has business process management changed in recent years? Kelly: Early on, BPM was often seen as an extension of workflow… There’s no excuse to not back up files – by Cindy Atoji October 14, 2007 Boston Globe Hard drives have gotten smaller, lighter, faster, and easier to set up, said David A. Kelly, president and founder of Upside Research Incorporated, a Newton-based technology research company. “They’ve also increased dramatically in capacity,” he said. ” A few years ago, a 160 gigabyte hard drive was considered large. Now it’s easy to pick up a 500 gigabyte or even 750 gigabyte drive at your local office or electronics store.” The bulky, heavy, and multi-cord hard drives of the past have even evolved into devices that are suitable for a mobile workforce. For the all-thumbs, nontechnical computer user, the basic step to using external hard drives is simple – plug the drive into your USB computer port on your PC or Mac and create folders or save files. Many come with additional software for backup, privacy, or drive management that you can install or set up, said Kelly. Using a USB memory stick is another inexpensive option. These are lightweight, portable data storage formats that can hold more than a CD (700 MB). As boomers go gray, will big money mean better tech? – by Candace Lombardi October 9, 2007 CNET In July 2006, there were an estimated 89 million people age 50 and over in the U.S., according to the U.S. Census Bureau. But in the past that group, which traditionally might have had trouble programming a VCR, were of little interest to tech companies. That’s all changed. “This is the first tech-savvy retirement generation…Maybe they didn’t grow up with it as a teen and in college, but they have been living with it for the past 15 years,” said David Kelly, president and founder of Upside Research, a technology research company based in Newton, Mass. Early Adopters Miss Out on Best Gadget Deals – by Kelli B. Grant September 19, 2007 SmartMoney It’s in your wireless carrier’s best interest to push that hot new phone with all the extras, says David Kelly, president of Upside Research, a technology market research firm. “Web browsing, song downloads — you’ll use more minutes,” he says. But don’t fall for it. When it comes to mobile phones, prices fall faster than new technology is churned out. That’s especially true when the cellphone with the MP3 player that you want is available from more than one provider, or is in direct competition with the current must-have music-playing handset. Consider the Motorola RAZR V3, which debuted in 2004 at $500 with a new contract, $800 without. By early 2006, the phones were free with a new contract, and $150 without. Ultimus Launches Adaptive BPM Suite™ Version 8 – by ebizQ July 24, 2007 ebizQ “The BPM market is migrating beyond being just an IT necessity,è said David A. Kelly, of Upside Research, Incorporated “It is being used as a platform from which to do business and executives want to highlight that value via quantifiable results.

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