VITEC

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Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company’s solutions, which can be deployed via an on-premise or hosted model, include vertical-specific applications for insurance and collections. Interactive Intelligence was founded in 1994 and has more than 4,000 customers worldwide. The company is among Software Magazine’s 2010 Top 500 Global Software and Services Suppliers, and Forbes Magazine’s 2010 Best Small Companies in America.

VITEC was founded in 1989 and now with over 22 years of customer driven emerging technology experience, VITEC has earned the reputation for excellence in its approach to analysis, design implementation and support.

Donna Fluss is the founder and president of DMG Consulting LLC, a firm specializing in customer-focused business strategy, operations and technology services for Global 2000 and emerging companies. Ms. Fluss is a recognized thought leader and innovator in CRM, contact center and real-time analytics. For over 23 years, she has helped end users build world-class differentiated contact centers and vendors develop high-value solutions for the market.

For your contact center, your enterprise and your remote and mobile workforce, our solutions can be customized to meet and exceed your needs in a cost effective deployment model.

BROOKMAN LLC is a solutions provider and consulting firm focused on contact center automation, IP enterprise communications, business process automation, and knowledge management. Services include consulting, training, and staffing. BROOKMAN specializes in the healthcare and pharmacy, small business, and government markets. It also provides Access-to-Care solutions for DoD Military Health Care facilities, and offers certification in DOD Networthiness, JITC, DIACAP, and ITIL/SM.

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