Vacation Station

Description

Vacation Station understands the importance of your special occasion going smoothly and providing excellent customer service is fundamental to the way we do business. We've been helping our customers with their vacation and group lodging needs since 1981. Locally owned and operated we're open for business 362 days a year and if there is ever a concern we can be reached 24 hours a day. We're always happy to help you with any special requests, needs or requirements no matter how big or small.

Vacation Station is the only Lake Tahoe vacation rental firm to have its own in-house housekeeping company. Housekeeping is the single greatest obstacle faced by all vacation rental companies. Often vacation rentals are inadequately cleaned and maintained after each booking and gradually the cumulative effect of such poor follow up can jeopardize your valuable real estate investment. Housekeeping subcontractors are profit oriented, are spread between various clients and their employees lack hands-on training and supervision.

Ideally, don't forget your paperwork. You must be able to either provide the reservation number or identify the property where you will be staying. The answering service will have to contact Vacation Station's "on-call" person to authorize the release of the key to your property if you are unable to provide the information needed. There will be a $25.00 charge for providing this after-hour service.

Vacation Station strives to make each of our guests' Lake Tahoe experience a special one. We believe that each vacation rental should have everything the guest needs, including our unique personalized touches. When the guest arrives, the porch light is on and the property is at a comfortable temperature. A custom in-room guest directory welcomes the guest and answers any questions they may have. Our guest arrival package is full of useful brochures, coupons and local guidebooks.

Vacation Station also offers mid and long-term lease management. This service is beneficial to property owners who want consistent income for a specified period of time. Term leases are also a great way to continue an income stream during slow seasons. The commission rate is lower for six month or more leases so you can net higher returns. Our long-term department is solely dedicated to managing long-term properties.

Products & services

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