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"[We have] utilized the services of Valicom for over 7 years to assist with the management of our agreements, vendors, and spend with regard to our telecommunications expense. In that time, they have, year-over-year, produced a positive ROI and significantly reduced the management headache of dealing with such a large and diverse group of telecom vendors.
Jeff Poirior president and chief operating officer of Valicom said, “Control is necessary to properly manage mobile expenses. Preparing the organization for the hurdles of achieving control is the critical success factor, but the level of control and solutions that we provide are specific to each organization based on their wireless complexity.
Founded in 1991, telecom expense management firm Valicom has weathered the changes, consolidations, technological expansion and increasing complexity of the telecom industry to grow and thrive. Effective July 15, they have relocated to an updated facility in the Madison, Wisconsin suburb of Fitchburg.
"A bsolutely great at understanding our needs and responding appropriately . Bi-weekly meetings provide timely information and the team works hard to communicate issues and resolutions on a timely basis. Have done a great job. Some items take time to resolve. The regular meetings assure timely response to issues and a focus on their resolution. It is a pleasure working with each of the team members. They work hard to meet our needs and always have our best interests as their focus.