Verascape

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Description

Providing customers excellent service — when they want it, with no wait time — is one of the most important factors in defining your brand. Verascape allows customers to help themselves with highly professional, easy to use voice automated services.

Verascape makes emergency follow-up calls to ensure the rescue service has responded. If yes, Verascape will update your customer file with confirmation. If not, Verascape will ‘hot-line’ transfer your customer to a live representative to ensure the situation is handled to completion.

ACCENT Marketing Services Since 1993, ACCENT has helped world-renowned brands acquire, support, retain and grow customers at every lifecycle stage. Today, we provide expert guidance to help our clients engage with their customers in the digital, social, interactive and real-time world.

As a trusted leader in providing global BPO services, Protocol delivers Contact Center solutions through a multi-channel contact management strategy. We accomplish this through passionate people leveraging years of expertise and an unwavering commitment to outperforming our competition. At Protocol, we transform each customer interaction into a rich, meaningful brand experience that builds long-term customer loyalty and value.

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