VoicePort

VoicePort

  • 1169 Victor Rd Ste 200
  • Pittsford, New York
  • 14534

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Description

VoicePort provides interactive voice response systems (IVR), or speech applications, focusing in niche markets. The company began in 2002, signing The Washington Times as their first customer. Since then more than 50 customers have signed on to implement speech applications. Speech is quickly becoming the preferred choice for IVR applications, offering a more natural caller experience. A study by Gartner revealed that 88% of callers preferred using speech to the touch-tone equivalent.

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