WJF Institute

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Currently, Bill practices with Phillips & Reiter, PLLC, a law firm providing outsourced general counsel services. Prior to joining Phillips & Reiter in 2005, Bill was with Digital Lifestyles where he was Vice President, General counsel and Corporate Secretary of the Austin-based designer, manufacturer and distributor of personal computers. While at Digital Lifestyles, Bill was responsible for all legal aspects of the company’s operation, including contract drafting and review, filings with the Securities and Exchange Commission, litigation management and financing transactions.

"Bill Flannery's business development techniques and strategies have transformed the way in which the people in our firm think of business development and client service. Even our most recalcitrant critics of business development activities have been converted.

In challenging economic times, we approach opportunities using leading edge teaching methods. We go beyond the current relationships and solution-based business and client development models. We teach a complex and sophisticated model that wins business by changing the conversation. In a high stakes environment, we teach very smart people to develop business with their clients and prospects. The key to winning new business is to change the conversation to market driven dialogues that emphasize ways to overcome financial and budget constraints.

Some years ago, The WJF Institute, the training consulting firm that I founded in 1989, invited Gene Kranz to keynote our client-only conference. Kranz was the mission control manager during the ill-fated Apollo 13 flight; his presentation included film clips about the Apollo program and its astronauts. These men were a collection of extreme individualists (top gun fighter and test pilots) who had learned to collaborate as a team, and to submerge their considerable egos in a common cause. Kranz’ message was clear and it wasn’t lost on the audience.

GOAL: Substantially increase effectiveness and satisfaction of your firm's associate lawyers in providing legal services and in developing more profitable relationships, personally and for the firm, with clients and colleagues.

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