Wired Cellular

Description

You have many opportunities to control how we use your personally identifiable information to introduce you to new products and services. For example, Verizon Wireless will not call you to market our products and services if you have expressed to us a preference not to be called for such purposes. For more information on our Do Not Call Policy, see verizonwireless.com. You can also call us and request not to receive marketing information from us about our products and services by direct mail, e-mail or text message. However, we do use personally identifiable information to provide personalized recommendations about products and services we offer, and to display advertising that may be relevant to you. Although we use your personally identifiable information for these purposes, ordinarily such information about you or your use of our products and services is aggregated or otherwise rendered anonymous in order to prevent third parties, including vendors providing goods or services to us or advertisers placing advertisements in our products and services, from accessing personally identifiable information.

Furthermore, note that opting out will not affect the status of the services you currently have with the Verizon Companies. In addition, we can disclose your CPNI to comply with any laws, court order or subpoena, or to provide services to you pursuant to your Customer Agreement.

Verizon Wireless may collect personally identifiable information (such as name, email address, postal address) and/or third party personally identifiable information through this website. In some situations, such as when you order a product or service online or register for online billing, Verizon Wireless will collect billing information, such as your credit card number and billing address, and we may share this information with our third parties contractors (such as your credit card company solely for the purpose of processing the transaction you have requested).

You can also prevent someone who is trying to impersonate you when calling our customer service representatives from accessing your personal information by establishing a four-digit billing system password. You can create this password by contacting our customer service representatives.

We obtain personally identifiable information about you that helps us to provide you with our services. We may also use this information to protect customers, employees and property against fraud, theft or abuse, to conduct industry or consumer surveys and to maintain good customer relations. We may ask you questions to better serve your special needs and interests. For example, we may ask whether you work at home, whether any members of your household have special needs or whether teenagers reside in your household in order to determine whether you may be interested in certain services. For training or quality assurance, we may also monitor or record our calls with you.

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