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Pricing for VoIP service providers is competitive, so it's certainly a buyer's market. Although all VoIP service providers offer basic services and features, some may have plans more accommodating to your business needs and more inclusive in additional features for the same price. For example, one VoIP service provider may include online faxing, while another may limit outbound pages to a certain number each month, yet both have the same monthly plan price. Likewise, some virtual PBX providers may include online storage, while others charge extra for it.

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