Xact

Description

XACT has created a suggested list of standard applications we use to provide assistance to financial service establishments: HelpDesk : providing technical or engineering assistance and support common calls. Centralized Customer Service : allow your customers to receive support and information from a single source, providing your customers with uniform answers and consistent service. Hotlines : to provide support or information to your customers or employees that can access information stored in a database or provide pre-programmed information.

XACT provides you with contact solutions tailored for you and your customers. We provide both traditional and innovative contact solutions to help you achieve success.We're here for you 24x7.

It takes a group of talented individuals working together as a team to provide the quality solutions delivered every day to our customers. We'd like you to get to know our executive officers, directors and management personally. We all work together to offer our customers the absolute best service possible.

"As we grew our business from a grass roots initiative to that of national scale, we required a contact center solution that could adapt and grow along with us. XACT not only provided excellence in service at a fair rate, they facilitated outside the box solutions with value added insight to developing our core service model and best practices. From our Account Manager, to the Trainers, to VP of Technology, and even our Director of Dusiness Development, our company's needs were met with lightning speed and the highest level of attention, no matter how large or small the request. After a highly successful first year outsourcing our inbound support line with XACT, we are now looking forward and integrating new and exciting solutions like live chat and email support, to provide our customers with the best solutions on the market.

Products & services

Similar companies nearby