advantagemicro

Description

We provide an outsourced IT department solution to more than 65 businesses nationwide. Our in depth knowledge of the technical needs of a variety of industries allows us to maximize the value of our clients’ investment in IT. Our services include: IT systems monitoring, server management, maintenance and updates, a thorough disaster recovery plan including unlimited online backup, unlimited onsite and remote support, guaranteed response times, and fixed monthly fees.

If you’ve ever phoned technical support only to be put on hold or deal with a “new menu to serve you better” then you understand what a relief it is to have the dedicated IT staff at Advantage Microsystems. What has always set our way of doing business apart from other IT companies is the personal nature of our team. With a high ratio of technicians to clients, we provide a level of service that is absolutely unrivaled in our business all at a cost less than that of a part-time employee.

Our pricing is initially based on the number of workstations, servers, and locations your company has. Over the initial 6-month period we use this figure as a starting point and benchmark it against the volume of services your company needs. After the initial period the pricing may be adjusted if too much or too little service was provided.

We provide constant monitoring of the majority of your network components and infrastructure. All of the data is sent to our monitoring system, where our technicians are notified in real time for immediate problem resolution. With remote monitoring we are able to prevent the majority of crashes, outages, slowdowns, and security threats.

As your outsourced IT department, we provide “purchasing assistance”. We will gather competitive quotes from vendors for any equipment or software needed for your organization. We have great purchasing-power through Dell given the large number of orders we place through them on behalf of all of our clients, which means more discounts for you. As your trusted technology advisors, we feel it is unethical to mark up equipment and software.

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