geckotech

Description

Today, your customers and prospects have many channels to communicate with you, learn more about your products and services and express their feelings about your brand. Still, the most important opportunities to attract, retain and delight valued customers come during one-on-one interactions, most frequently over the phone. Your contact center is likely the hub for these interactions and a hosted call center solution along with advanced call center software can play a major role in providing unparalleled service to your callers.

Since 2000, ShoreTel Sky has redefined what a phone system can do. Our business VoIP service provides thousands of companies with an enterprise-class phone system packed with features that help your company become more efficient, more mobile and more productive. Our cloud-based solutions give businesses ultimate flexibility, connectivity and seamless integration with their business-critical applications. We provide the phone system and the phone service, streamlining billing, support and administration. Your phone system can do more. We want to show you how.

We describe our mission as providing phone systems and applications with an experience that businesses love. Each new client is provided with resources dedicated to managing a smooth transition through the process from beginning to end. Experts work with internal IT resources or a trusted third party to deliver a complete, certified and integrated solution. The experience doesn’t stop there. At a time when most companies are making it more and more difficult to reach a live person for customer support, we offer direct user support at the touch of a button.

Our Referral tier is designed for IT consultants or businesses providing technology services who would like to introduce their clients to ShoreTel Sky’s solutions without making an annual revenue volume commitment. Our sales team will work with you, or directly with your customers to communicate the value of cloud communications , hosted PBX and of ShoreTel Sky. Referral partners are paid a one-time referral commission for new ShoreTel Sky clients.

We provide call center CRM integration to unify your call center software with the applications that run your business.

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