iConcierge Services

Description

Monscierge is an international software company specializing in innovative hospitality solutions. Since 2009, our global team has been developing a system called Connect to facilitate elegant connections between the guest, hotel properties and their brands. Connect solutions encompass modern platforms such as mobile, tablet, large-format touchscreen devices and a central web-based platform to manage all content. We have also developed custom solutions to address specific needs. With installations around the world, Monscierge is dedicated to improving guest experiences and hotel staff efficiency around the world by facilitating an experience that will inspire customer loyalty.

Any information gathered from click data, benefit usage, surveys, preferences, log files, cookies and other ways you interact with the Licensed Application and Affiliated Company Sites is aimed at enhancing your use and enjoyment of the Licensed Application and Affiliated Company Sites and better servicing your account, helping us develop the design and layout of the Licensed Application and Affiliated Company Sites, and determining and providing additional products, services, content, features, benefits and offers that may be of value to users of the Licensed Application. We may also share or transfer this information with or to a Company affiliate or other third parties as set forth below in this Policy.

Our business goes beyond technology. We provide a robust, flexible and multi-lingual technology framework for iOS, Android and Windows Touch Devices that can be used by guests and staff. Our framework is customizable and scalable for any property or brand service level.

Guests want travel information to be easily accessible, they want great local recommendations and they want to connect to their hotel to have a great experience. Monscierge has worked with hotels and brands around the world to create our Connect suite, a complete solution to engage guests throughout their entire journey.

MISSION is to provide clients with an affordable, scalable infrastructure so they can control the delivery of information and services to guests. We work to make an advantageous product for hospitality, yet one grounded in both the needs of the hospitality customer and the guest. We make tools that we would want to use.

Fact sheet

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