pro-caps Labs

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Each of our products is guaranteed to be completely safe and effective, even when this increases our cost. We seek pure, bioactive and hypo-allergenic forms of all our ingredients, and unlike many conventional supplements, our products contain only the nutrients you want without any additives. ProCaps Laboratories' products are prepared without exposure to potency-robbing heat and pressure and are metabolically and pH balanced to ensure optimum effectiveness without stomach discomfort. This is why we are able to provide you with a 30-day money back guarantee on every product we sell. We also guarantee that all of our products will be continuously updated to include the most recent advances in research, technology and ingredients.

Our products do not contain added dyes, fillers, waxes, or other unnecessary additives. We manufacture our own products and maintain the highest quality standards in the industry. Other companies manufacture their products in other countries and import them to the U.S.

During the late 1980's, a new phenomenon in direct marketing began to attract America's attention: Television Home Shopping. TV retailing was in its infancy when QVC approached Andrew Lessman to suggest that he be the first to offer nutritional supplements on television. Andrew was initially reluctant -- given the fact that QVC was essentially a high-end department store with its own TV channel -- and back then, no one had ever seen vitamins in a department store. Other reasons why Andrew hesitated included the aggressive tendency of TV selling and the natural bias of television toward visual products like jewelry and electronics. But ultimately, despite his reservations, Andrew elected to go on-air himself -- without relying on the borrowed interest of a celebrity, and without adapting his presentation for TV's visual or "entertainment" requirements. Resisting the conventional wisdom that called for audacious showmanship and exhortation, his appearances remained heavily informative and education-based. The audience response far exceeded anyone's best expectations, confirming once again that people will listen to an honest, respectful presentation without sales artifice.

ProCaps Laboratories does not sell or rent your name or personal information for use by any outside company or third party. We may use customer information for our own marketing and to make your customer experience more meaningful. ProCaps Laboratories does contract with third parties to help us maintain and manage our customer information to enable us to communicate with you our customers. We do not authorize any of those third parties to make any other use of your information.

Your satisfaction is unconditionally guaranteed. We will process your return and refund if received within 30 days of purchase. In short, if you return the unused portion of the product within 30 days of purchase, you can receive a prompt, full refund less shipping and handling. The unused portion of the product must be returned in order for us to process a refund. To ensure rapid handling of your return, please notify our Customer Care Center in advance of your returning any product by calling us at 1-800-800-1200 or e-mailing us at CustomerService@procapslabs.com . Our Customer Care Center will make the return process convenient and easy, but please note that simply returning a product without notifying us in advance will understandably delay the processing of your return and refund. NOTE: Our return process is intended to warranty that quantity of product customarily consumed during the 30-Day warranty period following that product's Suggested Use. It is not intended to warranty the removal or consumption of excessive quantities during that 30-Day period.

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