Apps Communications, Inc.

Description

Now there is a way to prevent calls from being dropped when your agents are occupied with other customers and also prevent new callers from receiving a busy signal, Apps Communications offers a call queuing feature that will allow an unlimited number of callers to wait for an available sales representative or for resources to become accessible to assist them. This will allow you to provide each customer with the same quality service. In addition, it ensures your customers wonâ??t end up in voicemail, which can be a deal killer or result in the caller hanging up the telephone. Apps Communications is dedicated to providing relevant phone system solutions for their customers. Call queuing is one of the standard features offered with our VOIP telephone system. With this service you can ensure that your customers will always have the opportunity to speak to a live operator rather than being required to leave a voicemail. It is a fact of nature that most individuals calling a business for information will not leave a voicemail, and the majority of these callers will not try contacting the organization at another time.

AppsCommunications manages and supports many Asterisk systems with a wide range of custom configurations. We have certified Asterisk Professionals on staff 24x7 with phone support or on site support for maintance contract customers. Apps Coomunications has lab tested many of the latest devices enabling us to properly consult our clients when selecting devices to intergraded with Asterisk phone systems. We offer remote support nationwide and onsite Asterisk support in the Chicagoland. Per hour support is available (Must be pre paid for new customers) or an Asterisk Support Contract with 24x7 800 number hotline at a reduced hourly rate. Call for details. Apps Communications services a wide range of clients. With cutting edge communications solutions that enable our customers to reach, track and communicate better with employees, customers and marketing efforts. Apps Communications has been in business for over 11 years and boosts one of the highest customer retention rates in the industry. We believe in putting the customerâ??s needs first. Our philosophy has always been what is best for the customer ultimately is the best for Apps Communications.

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A transformation is under way on a global scale. In the very near future, most homes and businesses will have a single provider offering all kinds of services from voice service to television. The integration of voice services and data into a single circuit is a crucial step in the voice service arena. Internet service providers or ISPs will soon become an important gateway to the future, so Apps Communications is offering ISPs the opportunity to branch out into the voice service domain and enhance their competitive angle. By purchasing VOIP voice ports, ISPs can resell these voice ports to their clients, while maintaining all data, circuit, and billing services with your client. Apps Communications will take care of all local and long distance call routing, E-911 , directory assistance and directory listing. Selecting Apps Communications as your voice system service provider has its advantages. We have specialized devices that will convert VOIP service to POTS, T1, and PRI depending on what type of phone system your client has. This device also contains the special features discussed above, and you have the option of selling these to your clients.

Apps Communications is dedicated to providing the highest standards of service on circuits. We monitor or lines 24x7 365 days a year. If you are experiencing any problems with an Apps Communications circuit please feel free to contact us at 800-861-0540. If you are calling before 9:00 AM or after 5:00 PM CST press extension 600 and leave a message. Please leave the name of your company, a call back number and contact name. Numbers can be difficult to understand at times so please repeat the call back number. A technician will return your call after testing the circuit.

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